Privacy policy

At Prime Basics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

Information We Collect

When you use our website, we may collect the following information:

  • Name, phone number, and email address

  • Shipping and billing address

  • Payment details (processed securely through payment gateways)

  • Order history and purchase details

  • Device information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and notifications

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Share promotional offers (only if you choose to receive them)

Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your card or banking details on our servers.

Sharing of Information

We do not sell or rent your personal information to third parties. Your information may only be shared with trusted partners such as:

  • Payment gateways

  • Shipping and delivery partners

  • Legal authorities when required by law

Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate details

  • Delete your data from our records

  • Opt out of promotional communications