Shipping policy

We aim to deliver your orders quickly and safely.

Order Processing

  • Orders are usually processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days

  • Other Locations: 5–8 business days

Delivery times may vary depending on your location and courier availability.

Shipping Charges

  • Free shipping may be available on selected products or promotional offers.

  • Any applicable shipping charges will be shown during checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS to track your package in real time.

Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally occur due to weather conditions, logistics issues, or unforeseen circumstances.

If your order is delayed or lost, please contact our support team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.  will not be responsible for delivery issues caused by incorrect or incomplete addresses.

Damaged Package

If you receive a damaged package:

  • Take clear photos of the package and product

  • Contact us within 48 hours of delivery

  • Our team will assist with replacement or resolution